Remote Desktop Software for Boost Tech Support Efficiency

Extensive Remote IT & Customer Support Service Hub

Boost your support team's efficiency to build strong client relationships. Converting customers into loyal clients is possible with the right software. Reliable software is crucial for fostering lasting relationships through smooth transactions and personalized services.

Support

Maintain

Demonstrate

Integrate

Support

Streamline Remote Support: Easy, Secure, and Password-Free!

Easily establish secure connections for individual remote support sessions without the hassle of sharing passwords over phone, chat, or other channels. Enjoy quick setup, fast data transmission, and top-notch picture quality for a smooth, immersive support experience that minimizes frustration.

Unlimited Invites & Connections

Branding & Customization

Multi Language Agent

Joint sessions to One Device

Chrome Extension Plugin

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Maintain

Securely Manage Unattended Devices from Anywhere

Ensure continuous updates and management through unattended remote desktop access across a variety of remote devices, ranging from laptops and mobile phones to kiosks, digital signage, servers, and various other unattended devices, all done securely and discreetly.

Online-Control Panel with all your Devices

Unlimited Concurrent Remote Connections

File Transfer, Mass Deployment

Wake-on-LAN, Black screen, System Reboot

Mobile Devices Access

RDP, Active Directory, API

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Demonstrate

Empower Your Remote Clients: Onboard with Ease for Software Success!

Demonstrate the product or offer onboarding sessions for remote clients to assist software or app developers. Remote desktop support is an ideal way to showcase product features, make quick changes or updates, and guide clients through new software or apps with step-by-step instructions.

Auto Translation

File manager

Chats & calls

History of sessions, Connection recording

Only view mode, capture screenshots

Multi connections to one device

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Integrate

Integrate your own Apps and Tools

Customize your remote support experience with the power of APIs! With custom API integrations available, integrate your favorite tools and apps for a seamless support environment that aligns with your current workflow. Automate tasks, improve efficiency and create a unique experience for both you and your clients without leaving your platform.

Screen Sharing

Mobile Devices Access

File manager

Multi connections to one device

Chrome Extension Plugin

Only view mode, capture screenshots

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Tailored solutions to meet all your needs. Ideal for handling tasks across various roles.

Transferring your customers into loyal clients with the right software.Reliable and user-friendly software, by facilitating smooth transactions and personalized services, plays a crucial role in fostering this enduring relationship.

IT Support Administrator

Help Desk Specialist

Software Developer

IT Support Administrator

IT administrators utilize remote desktop sessions to establish secure connections for efficient troubleshooting during technical support.

Ensure strict access controls are in place to safeguard sensitive data and maintain detailed logs for accountability purposes, tracking all actions taken during the remote sessions.

Remote Desktop Sessions

Enhancing Technical Support and Issue Resolution. Initiate remote desktop sessions to provide technical support and troubleshoot issues for users.

User Rights Management

Enforce Stringent Access Controls and Robust Authentication. Uphold strict access controls and implement robust authentication methods to ensure that only authorized personnel can start remote sessions.

Session Recordings and Logging Activities

Ensuring Accountability and Compliance. Keep detailed logs of remote support activities for accountability and compliance purposes.

Remote Troubleshooting

Elevating Support & Satisfaction. Efficient technical support, secure remote desktop connections, improved accessibility for remote workers and customers, and enhanced user satisfaction by minimizing disruptions.

Seamless access to technical assistance

Streamline remote support processes to save time and resources for IT teams and users. Maintain accurate records and enhance workforce productivity with seamless technical assistance access.

Facilitate seamless IT support

Collaboration across locations. Enhance remote support processes. Stay current with tech for top-notch user support.

Help Desk Specialist

By utilizing remote support solutions, IT teams can provide timely and efficient resolution to technical issues, minimizing downtime and keeping operations running smoothly.

Software Installation and Updates

Installing new software or updating existing applications remotely saves time and ensures that all users have the necessary tools and security patches.

System Configuration

Adjusting system settings, configuring email clients, or setting up network connections to meet specific user needs or company standards.

Troubleshooting Technical Issues

Diagnosing and resolving issues such as application errors, system crashes, or connectivity problems.

File Management and Recovery

Assisting in managing files, including data transfer, backup setups, or recovering lost documents.

Security and Compliance Checks

Conducting remote audits to ensure systems are secure and compliant with industry regulations.

User Training and Guidance

Providing real-time guidance or training on software applications or IT policies through screen sharing.

Software Developer

These solutions allow IT teams to remotely access and control a user's device, troubleshoot issues, and provide technical assistance without being physically present. As a result, organizations can ensure secure and compliant remote desktop connections while also improving accessibility for their remote workers and customers.

Device Management and Maintenance

Administrate all devices in the organization, including software updates, troubleshooting, and ensuring optimal performance.

Zero Trust Security Integration

Oversee zero trust security integration, verifying each device and user before granting access to boost network security.

Supporting Remote Work

With remote work on the rise, it is crucial for aiding employees with technology use at home. Tasks include VPN setup, home office setup, and technical support.

Managing Software Licenses

Manage software licenses for a company, ensuring that the company has enough licenses for all its employees and that these licenses are renewed on time.

Training and Onboarding

Train and onboard new employees on the use of company hardware and software, including any specific tools required for their role.

Data Management

Managing the company's data, ensuring that it's securely stored and correctly backed up. They might also need to help employees access or retrieve data as needed.

What our clients say

Your colleagues have already evaluated our solution on independent platforms

4.6

4.8

4.9

Kelly Wright

Account Operations Manager

This tool is often used for remote support, but I use it for access to my office PC. Getscreen.me also let's me to share files with my colleagues effectively. It's simple to access remote desktops with this tool. It's simple to monitor remote work with this remote desktop software. Finally, Getscreen.me allows me to instantly share my desktop screen with my colleagues. Getscreen.me has given me an outstanding and unforgettable experience leaving me with nothing to point out as a downside!

Victor Escobedo

Founder, Navegante.io

One of the best, if not the best, remote products on the market today! It's so easy to use, simple and affordable. It helps me get things done quick & efficiently without a dramatic learning curve other software makes you go through. Getting quick access to my system and my client's systems and GS.me just makes it so easy to do this and more, it's so easy to switch between devices & orgs too.

Joe Navarro

CEO, Quantum Space

Have 100% control of my clients' computers. And being able to talk directly to them on the same connection through GETSCREEN. Being able to record the session. And at the same time to be able to transfer necessary files in some works. We have many clients who do not know how to install specific applications that they need in their businesses, and we solve that problem for them. On the other hand, when we have to provide training, we can do it directly on our clients' computers, and they can see it live and if they have any questions or doubts they can raise it directly in the session.

Unlock Customer Loyalty: The Power of Seamless Integrations

Ready-made Plugins

Customers expect a seamless experience when interacting with your brand. Having pre-built integrations for popular software to enhance customer satisfaction and retention.

Telegram: Use our official bot and get a complete access to your personal account from your favorite messenger.

Chats: Easily connect with users through our official extension for LiveChat, and use personalized feature - on platforms like Zendesk, Jivo, Chatra and many more.

Jira Service Desk: Install our official extension and send invites for a remote session right from your ticket window.

Custom API Integrations

Your unique business processes may require custom integrations to work in tandem with other systems. This allows for better data flow, eliminating manual work and human errors.

Third-party integrations use our HTTP API to connect with user-made integrations. You can also create proprietary plugins for different platforms with the HTTP API.

We can help and sometimes fund your plugin development, showcasing it on our website.

View HTTP API documentation

Browser-Based Remote Access Software for Rapid & Effective Customer Support

How It Works?

Extensive Remote IT & Customer Support Service Hub

Streamline Remote Support: Easy, Secure, and Password-Free!

Securely Manage Unattended Devices from Anywhere

Empower Your Remote Clients: Onboard with Ease for Software Success!

Integrate your own Apps and Tools

Connect in Your Own Style

Start Your Business Trial Today

Tailored solutions to meet all your needs. Ideal for handling tasks across various roles.

What our clients say

They trust us

Cloud vs On-Premises

Cloud Version

On-Premise Version

Unlock Customer Loyalty: The Power of Seamless Integrations