Quick Support. Enjoy one-time remote sessions across unlimited devices.

Try our user-friendly feature for quick one-time remote connections! Our browser-based remote desktop software works across multiple platforms, making it perfect for remote help desks or outsourced IT teams. Easily establish secure connections for individual support sessions without sharing passwords over phone or chat. Enjoy quick setup and fast data transmission for a smooth support experience that minimizes frustration.

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Quick and Intuitive Setup - Connection Through Invitation

Our simple setup process ensures that your support team can get started right away. Access to a remote device is granted by invitation. You can easily send an email, share a link or code, or utilize our ready-made widget for your website using our pre-designed template.

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Managing a Remote Desktop: Packed with Features

Beyond the standard mouse and keyboard, we provide a comprehensive suite of features designed for efficient remote desktop management. Our connection control panel includes a variety of tools to enhance your remote support experience, making it smoother and more manageable. You can find them on a control panel. Let’s check out some key features:

Chats & Calls

Communicate with your client via text or voice call inside the connection, making it easier for both parties to understand and resolve any issues.

Auto Reboot & Reconnection

If a disconnection occurs, an auto-reboot feature automatically reconnects you to your client's device, ensuring you don't lose progress or data.

File Manager

Easily transfer files between your desktop and your client's remote device using our file sharing feature.

Clipboard & Shortcuts

Manage the clipboard and utilize sets of hotkey combinations for quick access to essential services and applications on the remote desktop.

Multi Monitors

Switch between multiple monitors for work and customize the layout to suit your needs with our remote desktop software that fully supports multi-monitor setups.

Multi-Language Support

When working with clients from different countries, utilize the built-in automatic translation feature for remote screens to effectively bridge any language barriers.

Screen Video Recording & Screenshot

Record screen or capture important moments during the remote desktop session for future reference or training purposes right on our control panel.

Keyboard Sync

When keyboard synchronization is enabled while connecting to foreign clients, your key presses will transmit characters rather than key codes to the remote desktop.

Unmatched Security for Fortifying Your Remote Support

We understand the importance of keeping sensitive data safe during remote support sessions. Our software uses end-to-end encryption to protect sensitive information and ensure that only authorized individuals have access to the remote session. That's why we have implemented robust security measures to ensure the protection of your data and to give you and your clients a peace of mind every time when using our service.

Strong Data Encryption: Getscreen.me uses 128-bit AES encryption within WebRTC and SSL protocols, ensuring your data is secure during transfer and storage.

Secure Software Installation: The connection agent runs in a sandbox environment, not appearing in the regular programs list, which prevents unauthorized access and ensures system compatibility.

Browser-Based Connection: By using a browser-based connection, Getscreen.me protects the operator’s computer from reverse access. The small agent program required for displaying remote screens operates securely within this sandbox.

No Firewall Modifications Needed: Getscreen.me works with existing firewall settings without needing to open ports or add exceptions, keeping your setup simple and secure.

Verified by Antivirus Programs: Each software version is checked by VirusTotal, and updates are delivered automatically to keep your software secure.

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Branding: Tailor Your Approach to Enhance Loyalty and Trust

Branding involves customizing the software interfaces to align with your corporate identity. By providing your customers with invitations and agent files featuring your company’s logo and name, you enhance loyalty and foster trust in the software they use.

Title: Filename displayed up to 30 characters in various locations including program window header, tray context menu, desktop shortcut, and browser connection page header.

Icon: Learn how to create a .ico file using tools like favicon.io and understand its various display locations, including the downloaded file icon, taskbar tray, and browser favicon.

Subdomain: Create custom connection links (3-25 Latin characters) for quick access in the agent program and permanent link settings in your personal account.

Personal Domain (CNAME): Learn how to configure your domain's DNS server and personal account to use a custom domain with this guide on setting up a personal CNAME.

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Empower Your Workflow with Our Plugins and Integrations

Today’s customers expect smooth interactions with brands and experts. Building customer loyalty relies on seamless connections with your favorite software and tools. Check out our ready-made plugins and pre-built integrations, or go for a Custom API to streamline your workflows and boost productivity. These integrations simplify processes and enhance satisfaction, fostering loyalty and positive ties to your brand.

Chrome Extension

Pre-built Integrations

HTTP API

Chrome Extension for Fast Remote Support

This user-friendly and efficient extension enhances your account by enabling instant connectivity to your devices. You can effortlessly create client invitations from any page in your browser, eliminating the need to navigate to your personal account.

Google Chrome Extension: Use our official extension to seamlessly send invites for remote sessions directly from your chat window, leveraging the well-known online customer service software.

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Approved publisher

Favorite extensions

Pre-built Integrations

Our ready made plugins for popular platforms allow for quick and easy access to remote desktop connections of choice - permanent or one-time, without the need for coding or technical skills.

Telegram: Use our official bot and get a complete access to your personal account from your favorite messenger.

Chats: Connect to users easily through our official extension for LiveChat, and use personalized features on platforms like Zendesk, Jivo, Chatra and many more.

Jira Service Desk: Install our official extension and send quick remote session invites directly from the ticket window.

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HTTP API

Every business has unique processes, which may require custom integrations to work smoothly with other systems. If you want to fully customize your integration experience, our Custom API offers complete control over features and capabilities. With this option, you can adjust the integration to meet your specific needs and streamline your workflow.

These are popular third-party integrations that utilize our HTTP API to connect with user-created integrations.

You can create custom plugins for various platforms using the HTTP API. We offer assistance and may even provide funding for your plugin development, featuring it on our website.

View HTTP API documentation

Join Multiple Operators to a Single Session

The Getscreen.me software allows for multiple operators to join a single client session Simultaneously, facilitating cooperation and expedited issue resolution.

This access is granted to registered users and one anonymous participant, allowing team members to share their expertise and collaborate in real-time. This enhances the efficiency and effectiveness of the remote desktop experience.

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Useful Materials

A Guide to Providing Remote Support Using Quick Connections

Learn how to provide fast and effective remote support using quick connections, simplifying assistance for clients without complicated setups.

Find Out

10 min

Speed up your customer service with the Google Chrome extension

Enhance your customer support efficiency by using a Google Chrome extension, enabling instant remote assistance directly from your browser.

Find Out

10 min

Quick remote access to a personal account from mobile devices

Easily access your personal account from mobile devices, ensuring seamless remote support and management on the go.

Find Out

10 min

What is CNAME and how to set it up for branded remote support

Understand CNAME and how to set it up to create branded URLs for remote support, adding professionalism to your services.

Find Out

10 min

Learn All

Essential FAQs for You

What is Getscreen.me a Quick Support Feature?

The Quick Support Feature allows for quick one-time remote sessions across unlimited devices with browser-based functionality. It is ideal for remote help desks and IT teams, enabling secure connections without sharing passwords. The setup is intuitive, allowing connections through invitations sent via email, link, or code, ensuring a smooth and frustration-free support experience.

Do my clients need to install any software for remote support?

When your client clicks the link in the invitation they receive, a lightweight agent program initiates within the system's sandbox environment, and the session begins. This program automatically deletes itself once the session concludes. If desired, the client can also install the application on their system, granting you permanent access to their remote computer.

Is it secure to use Getscreen.me for remote support?

Yes, security is a priority. GetScreen.me uses encrypted connections to ensure that your data and the remote sessions are secure. You also have control over access permissions for each session.

What happens after the one-time remote session ends in the browser?

After the one-time session ends, the remote connection is closed, and access is terminated. Temporary session data is cleared, ensuring no ongoing access or lingering permissions for security.

Can I use Getscreen.me for supporting clients on mobile devices?

Yes, Getscreen.me provides remote support for both desktop and mobile devices, allowing you to troubleshoot issues on the go.

Can multiple support technicians connect to the same session?

Yes, Getscreen.me allows multiple technicians join the same remote session, enabling collaborative troubleshooting.

Can I brand the remote support sessions with my company's logo?

Yes, with the branding features, you can customize your remote support URLs and session pages with your company’s branding to give a professional appearance.

Can I record my remote support sessions?

Yes, Getscreen.me allows you to your remote support sessions for later review, documentation, or training purposes.

Quick Support. Enjoy one-time remote sessions across unlimited devices.

Seamless Remote Access: Quick Setup with User-Friendly Features!

Quick and Intuitive Setup - Connection Through Invitation

Automatic OS Detection

Multi-Language Support

Managing a Remote Desktop: Packed with Features

Start Your Business Trial Today

Unmatched Security for Fortifying Your Remote Support

Branding: Tailor Your Approach to Enhance Loyalty and Trust

Empower Your Workflow with Our Plugins and Integrations

Chrome Extension for Fast Remote Support

Pre-built Integrations

HTTP API

Collaboration: Streamlined Access and Join Sessions for Operators

User & Permissions Management

Join Multiple Operators to a Single Session

Start Your Business Trial Today

Useful Materials

A Guide to Providing Remote Support Using Quick Connections

Speed up your customer service with the Google Chrome extension

Quick remote access to a personal account from mobile devices

What is CNAME and how to set it up for branded remote support

Essential FAQs for You