Master Remote Support with Our Comprehensive Connection Control Panel

Take full control of your remote sessions with our powerful, browser-based Remote Connection Control Panel . Designed to simplify remote troubleshooting, enhance collaboration, and improve the overall efficiency of your support team, this feature-packed solution ensures smooth, secure, and seamless connections across any device.

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Enhancing Remote Desktop Experience with Advanced Control Panel Features

Our Remote Connection Control Panel gives you everything you need to manage remote desktop sessions with ease. From screen control and file management to advanced team collaboration tools, we empower your IT or customer support team to provide fast and efficient help—whether you're resolving issues on desktops, mobile devices, or across multi-monitor setups.

Where to Begin Connection

Session Initialization Methods

Modes of Operation

Where to Begin Connection

Our Remote desktop software offers versatile connectivity options, allowing users to establish connections from various platforms:

Web Browsers: Users can connect directly through modern web browsers such as Google Chrome, Mozilla Firefox, Opera, Edge, and Safari without the need for additional software installations.

Desktop Applications: A dedicated dashboard application provides a robust interface for initiating and managing connections directly from your desktop.

Chrome Extension: For quick and easy access, our Google Chrome extension is available, offering a streamlined connection process.

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Session Initialization Methods

The software supports several session initialization methods to cater to diverse user needs:

Quick Links from Agents: Agents can generate one-time links for rapid access to remote desktops.

Permanent Access Devices: Users can connect seamlessly to devices authorized through their personal accounts for continuous access.

Quick Support Section: Immediate support connections are facilitated through the quick support section, ensuring rapid response times.

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Modes of Operation

The Control Panel provides multiple modes to enhance remote interaction:

Screen Control Mode: Enables users to control the remote desktop's screen, facilitating real-time collaboration and troubleshooting.

File Manager Mode: Allows efficient file management between local and remote devices, supporting seamless data transfer.

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Joint Connections: Collaborate Seamlessly

Multiple users can connect to a single remote device simultaneously, allowing for collaborative problem-solving and project execution in real-time.

This connectivity fosters teamwork by enabling participants to share insights, brainstorm ideas, and contribute their unique skills, ultimately enhancing productivity and creativity across various projects. Whether it's troubleshooting technical issues or working on a joint presentation, the ability to collaborate on a single platform streamlines communication and improves overall outcomes.

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Concurrent Connections: Maximize Your Efficiency

Enables simultaneous connections to multiple remote devices within a single browser window, boosting multitasking abilities and enhancing resource management.

This feature allows users to effortlessly switch between tasks, ensuring efficient time utilization and optimizing performance across various applications and devices.

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Server Connection: Advanced Communication and Performance

The software ensures high-quality connections through various advanced features.These elements work together to minimize disruptions and enhance the overall user experience, providing reliable and seamless connectivity for all users.

Two Types of Communication Protocol: We support both WebRTC for real-time peer-to-peer and WebSocket for seamless bidirectional communication.

Automatic Reboot Connection: Automatically reestablishes connections after network interruptions.

Advanced Connection Protocols: When starting a new session, you can choose between Terminal Session or RDP connections.

Geographically Distributed Servers Network: diversified infrastructure and granular control over geographic connection routing for optimal performance.

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Core Functions of the Remote Control Panel

The Control Panel is equipped with an array of control functions to enhance user interaction:

Keyboard and Clipboard Synchronization

Ensures seamless data entry and transfer between local and remote systems.

Device Reboot with Auto Reconnect

Requests elevated privileges when necessary, subject to user approval.

Administrator Privilege Elevation

Requests elevated privileges when necessary, subject to user approval.

Hot Keys and Shortcuts

Ctrl+Alt+Del and other hotkeys and shortcuts for each OS Win, Mac, Linux, Android. Facilitates quick access to essential functions and applications.

Automatic Screen Text Translation

Break down language barriers by translating on-screen text in real-time during remote sessions.

Support for Mobile Gestures

Connect to Android mobile devices and experience remote work that feels just like being there in person.

Build it File Downloading Feature

Transfer files to and from a remote device using our built-in file download feature, all without disconnecting from your current remote session.

Pointer Lock API

Work with your favorite design programs using 3D interface management during our remote connection.

Enable and Disable Sound

Easily toggle sound on and off during remote sessions for enhanced convenience and privacy.

Optimized User Experience

Our remote desktop software emphasizes user-friendly features designed to enhance your experience, including a customizable connection panel, full-synchronized screen mode, and secure remote locking options for privacy and control.

Customizable Connection Panel: Tailor your control panel to fit your workflow and make quick adjustments during a session.

Full-Synchronized Screen Mode: Focus on what matters with full-screen remote screen viewing, complete with system key integration and screen lock options for privacy.

Remote Lock and Black Screen Mode: Secure your remote sessions by temporarily disabling local keyboard and mouse inputs, as well as blacking out the screen on the remote device.

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Work in Real-Time with Built-in Tools

In addition to its main functions, the Remote Control Panel comes with a bunch of built-in tools that make real-time remote work smooth and efficient. Check out cool features for easy communication with clients, like live chat and calls, session recording, screenshots, notes, and device info—all aimed at boosting collaboration and feedback.

Live Chat & Calls: Stay in constant communication with your client during remote sessions, using real-time chat and voice calls to discuss solutions and provide immediate feedback.

Session Recording, Screenshots & Notes: Keep track of everything with built-in session recording , screenshot capture, and the ability to leave comments on each session for future reference.

Device Information: Gain comprehensive insights into remote device configuration for every active connection.

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Essential Resources for the Control Panel Feature

Check out some must-have resources for enhancing your remote access experience, including a comprehensive guide to the Remote Control Panel, tips for mobile access, mastering multi-session connections, and step-by-step instructions for one-time remote connections.

Guide to the Remote Control Panel

Handy step-by-step guide takes you through the basics of setting up and using the Remote Control Panel. It covers everything from initial setup to advanced features, making it an essential resource for any user.

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10 min

How to Access Remotely Using a Mobile Device

Learn how to remotely access your devices using a mobile device, enabling seamless connectivity and control from anywhere. Discover tips and tools to enhance your remote access experience.

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10 min

Mastering Multi-Session Access: Simultaneous Connections

Learn how to initiate simultaneous connections using browser-based remote desktop software, enabling efficient access and management of multiple sessions effortlessly.

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10 min

How to Start a One-Time Remote Connection

Learn how to initiate a one-time remote connection with our step-by-step guide. Follow the link for easy instructions and quick support solutions.

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10 min

Learn All

FAQs

What is branding in Getscreen.me and why is it important?

To connect on the operator side, either the browser tab or desktop dashboard application is used.

The main requirement for a browser is support for WebRTC and WebSocket. All modern browsers support them, recommended Google Chrome.

The desktop application supports the following operating systems:

Windows - from version 7 onwards
macOS - from version 10.12
Linux - all versions

Minimum Internet bandwidth: 5 mbps.

How do I customize the invitation emails and connection pages with my brand?

There is no limit to the duration of a session by default.

If necessary, you can set maximum limits on the total duration and timeout when idle during a session. Specify these settings on settings page in your personal account.

What is CNAME, and how do I set it up for my company?

You can transfer any files both ways. There is a limit on the size of one transmitted file. Restrictions depend on service plan.

It is also possible to prohibit file transfer for a specific agent or a group of agents.

Can I customize the icons and program names in Getscreen.me?

Yes, you can. It is called Joint Access. This access is available to registered users and only one anonymous participant.

Master Remote Support with Our Comprehensive Connection Control Panel

The versatile connectivity options of our remote desktop

Enhancing Remote Desktop Experience with Advanced Control Panel Features

Where to Begin Connection

Session Initialization Methods

Modes of Operation

Team Collaboration

Joint Connections: Collaborate Seamlessly

Concurrent Connections: Maximize Your Efficiency

Server Connection: Advanced Communication and Performance

Core Functions of the Remote Control Panel

Optimized User Experience

Work in Real-Time with Built-in Tools

Start Your Business Trial Today

Essential Resources for the Control Panel Feature

Guide to the Remote Control Panel

How to Access Remotely Using a Mobile Device

Mastering Multi-Session Access: Simultaneous Connections

How to Start a One-Time Remote Connection

FAQs