We assure you that our remote desktop software is compatible with
With broad support for various operating systems, our software integrates seamlessly with your existing setups, enabling easy communication between desktop and mobile users. This allows you to provide world-class remote desktop support to your clients and workforce, regardless of their device or operating system.
If you encounter any issues with your specific operating system, please refer to our comprehensive FAQs for troubleshooting solutions.
Our Dashboard acts as an user-friendly control center, presenting a visually appealing web catalog of connected devices. Each device card delivers essential information and quick access to key functions, ensuring a seamless and efficient user experience.
Here are additional features that enhance convenience and efficiency when using our service for permanent remote connections:
Mass Deployment of our Agent Connection software on Remote Devices is a feature frequently utilized by IT administrators. This functionality enables the establishment of remote connections across multiple devices in various locations, facilitating the widespread deployment of remote connection agents without necessitating user presence.
To deploy the agent program in Active Directory, use MSI packages or binary files through Remote Network Monitoring and Management systems.
Ready-made console command sets for each platform (Windows, Mac, Linux, Android) are available in the Mass Deployment tab of the Add Device window.
Additionally, you can mass remove agents using the button at the top of the directory from your devices.
When a user needs guidance on establishing a remote connection with their computer, we offer efficient, ready-made solutions to expedite this process without wasting time on creating new instructions.
Simply send a link to our webpage with the instructions or email the ready-made guide to your clients by adding their email addresses. Our service features include:
Auto-Detection: No need to worry about the user’s platform—our agent program will automatically detect it and provide the appropriate download file.
Mobile Support: For Android users, we have a specific guide tailored for mobile devices.
Customization: If additional settings are needed during the connection process, you can specify the tasks in the instructions settings.
Branding: Enhance trust and customer loyalty by adding your name and logo through the Branding feature in your profile settings.
IT admins often need to remotely wake up a computer without user intervention. Getscreen.me software offers this essential feature - Wake-On-LAN (WOL). WOL is a standard protocol that allows computers in low-power mode (turned off but still connected to a power source) to be awakened remotely.
When Wake-On-LAN is enabled, the network adapter continuously scans the network for the Magic Packet command that initiates the activation of the computer. To use this feature, ensure it is activated in the BIOS and network card settings.
Then, log in to your personal account on Getscreen.me, navigate to the Permanent Access section, and select the computer you wish to wake up.
You can monitor the status of the device with notifications. You will be notified when your device appears or disappears from the network.
You can also configure these settings for each device in the Account section of the dashboard.
Delivery Methods: Notifications can be received through email, Telegram (with prior setup), or browser push notifications (if enabled).
Events: Notifications can be triggered by significant events during the remote administration process: