Go to: Account → Rate Plan → Subscription → Change the Service Plan

If you encounter any issues, please contact our support team.

Note: If you are on an archived tariff plan, you cannot make changes to it. You must cancel your current subscription and switch to a new plan. You can explore our current plans on the pricing page.

You can change your payment method through your account: Account → Rate Plan → Subscription Management — Add a new payment method

Alternatively, use this link to change your payment method directly: https://getscreen.me/dashboard/payment/portal

• During registration: Follow this link and choose “For business”.
• If you already have an account and haven’t activated the trial: Go to https://getscreen.me/en/plan/ and select the Enterprise plan → Trial subscription.

No credit card is required. You can upgrade at the end of the trial or continue using the Free plan.

Go to: Account → Rate Plan → Subscription Management → Cancel Subscription

Alternatively, you can use this link: https://getscreen.me/panel/account/payment

• Insufficient funds. Check your account balance to ensure you have enough funds.
• Billing address required. In some countries, you must provide a billing address (especially ZIP/postal code and address).
• Multiple attempts in a short period. Your bank may block repeated payment attempts. Try again later or use a different payment method.
• Issuing bank declined the payment. We recommend contacting your bank for more information.