Customer Success Story
Gorelo Simplifies IT Service Management with Self-Hosted Solution
Gorelo, a modern IT service management (ITSM) platform, helps businesses manage IT tasks with ease and scalability. As their customer base grew, Gorelo needed a solution for seamless remote support that met strict security and compliance standards.
They chose Getscreen.me’s Self-Hosted Solution for its simplicity, flexibility, and security. With Getscreen.me, Gorelo gained enhanced security with self-hosted servers, quick deployment, seamless API integration for remote desktops, and cost-effective, scalable pricing.
Since adopting Getscreen.me Self-Hosted, Gorelo has seen:
- 25% Faster Issue Resolution: Support agents connect instantly, reducing troubleshooting time.
- Higher Customer Satisfaction: Clients value the secure, seamless support experience.
- Improved Team Productivity: Integrated remote access streamlined their IT workflows.
- Compliance Confidence: Internal hosting reassures enterprise customers about data security.